Wednesday, September 28, 2016

Student's dissatisfaction can't be ground for revaluation of answer sheet: Karnataka HC

Student's dissatisfaction can't be ground for revaluation of answer sheet: Karnataka HC
Can be ordered by the High Court under Article 226 of the Constitution in exceptional cases of mala-fides, tampering and gross negligence. Not otherwise. 

The Karnataka high court has observed that revaluation of an answer sheet should not be ordered merely because another valuer is of the view that the marks should have been different.
"In my opinion, in rare and exceptional cases where mala-fides or tampering or gross negligence in valuation is made out, the high court may allow revaluation by exercising extraordinary jurisdiction under Article 226 of the constitution. However, revaluation is not to be ordered merely because another person is of the view that the marks should have been different" Justice H G Ramesh has observed while dismissing the petition filed by one Maria Loraine Lydia, a 1st year MBBS student of father Muller's Medical College, Mangaluru.
The Judge has also noted that grievance of the petitioner was that she should have been awarded one mark more and the same cannot be considered as a ground to order revaluation of the answer sheet.
The petitioner had sought for revaluation of her answer script in theory paper -2 of Biochemistry of first year MBBS examination of RGUHS.
Lydia's counsel argued that the first valuer had given 2.5 marks and the second valuer gave zero marks in respect of question no.9. He further claimed that the petitioner got the same answer valued by a professor and head of department at the Bangalore Medical College and he had given 2.5 marks and the resultant effect is that she got one marks less, 31 marks against 32.
___________________________________________
IN THE HIGH COURT OF KARNATAKA AT BENGALURU
BEFORE
THE HON’BLE MR. JUSTICE H.G.RAMESH
WRIT PETITION NO.52822/2015 (EDN-RES)
DATED THIS THE 11TH DAY OF DECEMBER 2015

BETWEEN:
MARIA LORAINE LYDIA
D/O DAVID B
AGED ABOUT 19 YEARS
I MBBS, FATHER MULLER’S MEDICAL COLLEGE
KANKANADY, MANGALURU-575 002 ...PETITIONER
(BY SRI AJOY KUMAR PATIL, ADVOCATE)
AND:
1. RAJIV GANDHI UNIVERSITY OF HEALTH
SCIENCES, 4TH ‘T’ BLOCK, JAYANAGAR
BENGALURU-560 041
REPRESENTED BY ITS REGISTAR
2. THE REGISTRAR (EVALUATION)
RAJIV GANDHI UNIVERSITY OF HEALTH SCIENCES
4 TH ‘T’ BLOCK, JAYANAGAR
BENGALURU-560 041 ... RESPONDENTS
(BY SRI N.K.RAMESH, ADVOCATE )

THIS WRIT PETITION IS FILED UNDER ARTICLE 226 OF
The constitution of India praying to direct the R-1 university to award additional marks to the answer given by the petitioner for question No.9 of bio chemistry theory paper-ii as per the answer script at annx-D in the I MBBS examination in the subject of bio chemistry theory paper-ii conducted by the R-1 university in June/July 2015 and direct the R-1 university to refer the answer script of the petitioner in the subject of bio chemistry theory paper-ii in the examination conducted in june/july 2015 to a third examiner and etc.
This writ petition coming on for preliminary hearing in ‘b’ group, this day, the court made the following:
O R D E R
H.G.RAMESH, J. (Oral):

Whether revaluation of an answer script could be ordered in exercise of extraordinary jurisdiction of this Court under Article 226 of the Constitution? This is the question that requires determination in this writ petition.

2. In this writ petition, petitioner, in substance, has sought for revaluation of her answer script in Theory paper 2 of Biochemistry of first year M.B.B.S. examination of Rajiv Gandhi University of Health Sciences.

3. I have heard Sri Ajoy Kumar Patil, learned Counsel appearing for the petitioner and Sri N.K.Ramesh, learned Counsel appearing for the respondents and perused the record.

4. Learned Counsel appearing for the petitioner submitted that as per the procedure, the answer script was valued by two valuers and first valuer has given 2.5 and the second valuer has given zero for question No.9. He submitted that the petitioner got the aforesaid answer script valued by Professor and Head of Department of Bio Chemistry, Bangalore Medical College and he has awarded 2.5 marks. He further submitted that the total marks awarded is less by one mark. In effect, the argument of the petitioner is that the University has awarded 31 marks whereas it ought to have been 32.

5. Learned Counsel for the petitioner submitted that this Court has got power to direct revaluation of an answer script. In support of his submission, he relied on two decisions of the Supreme Court in Sahiti vs. Dr. N.T.R. University of Health Sciences [(2009)1 SCC 599] and in President, Board of Secondary Education v. D.Suvankar [(2007)1 SCC 603]. He referred to the following observations made in Sahiti:
“32. The plea that there is absence of specific provision enabling the Vice-Chancellor to order re-evaluation of the answer scripts and, therefore, the Judgment impugned should not be interfered with, cannot be accepted. Re- evaluation of answer scripts in the absence of specific provision is perfectly legal and permissible. In such cases, what the Court should consider is whether the decision of the educational authority is arbitrary, unreasonable, mala fide and whether the decision contravenes any statutory or binding rule or ordinance and in doing so, the Court should show due regard to the opinion expressed by the authority.
38. There may be several instances wherein re-evaluation of the answer scripts may be required to be ordered and this Court need not make an exhaustive catalogue of the same.
However, if the authorities are of the opinion that re-evaluation of the answer scripts is necessary then the Court would be slow to substitute its own views for that of those who are expert in academic matters”.
He also referred to the following observations made in President, Board of Secondary Education:
“6. Award of marks by an Examiner is to be fair, and considering the fact that re-evaluation is not permissible under the Statute, the Examiner has to be careful, cautious and has a duty to ensure that the answers are properly evaluated. No element of chance or luck should be introduced. An examination is a stepping stone on career advancement of a student. Absence of a provision for re-evaluation cannot be a shield for the Examiner to arbitrarily evaluate the answer script.
That would be against the very concept for which re-evaluation is impermissible”.

6. Sri N.K.Ramesh, learned Counsel for the respondents submitted that unless the valuation is clearly arbitrary, it is not permissible to direct revaluation of an answer script. In support of his submission, he relied on the following decisions:
 (i) Pranshu Indurkhya vs. State of M.P.  (AIR 2005 Madhya Pradesh 152)
 (ii) C.Jagadiswaran vs. Vice-Chancellor, rendered by Madurai Bench of the Madras High Court on 1 April 2014 [W.P. (MD) No.172 of 2014]
 (iii) Sanchit Bansal v. Joint Admission Board  [(2012)1 SCC 157]

7. I have examined the matter in the light of the decisions referred to by the learned Counsel for the parties.
When revaluation may be ordered is explained by a Division Bench of the Madhya Pradesh High Court in Pranshu Indurkhya vs. State of M.P. [AIR 2005 Madhya Pradesh 152]. It is useful to extract the following principles laid down therein relating to revaluation:
“7. The principles in regard to revaluation may therefore be summarised thus:
(a) A student has no right to seek revaluation of an answer script unless the rules governing the examination specifically provide for revaluation. A provision for 'scrutiny' or 'retotalling' of marks or 'rechecking the results' in the Rules does not entitle a student to seek re-valuation.
(b) Where the rules do not provide for revaluation, the High Court will not normally direct the production of the answer scripts for its scrutiny or order revaluation. But in rare and exceptional cases where mala fides or tampering is made out, or where injustice has been caused on account of gross negligence, the Court may direct revaluation in exercise of its jurisdiction under Article 226 of the Constitution.
(c) Ascertainment of mala fides and tampering depends on facts of the case and for that purpose, if necessary, the answer script may be summoned.
(d) Ascertainment of "gross negligence resulting in injustice" is a more difficult exercise. A student who has consistently secured very high marks in a subject in the last few years examinations, is shown to have failed in such subject, the Court may consider it to be prima facie evidence of such negligence and call for the answer scripts.
(The mere fact that a student feels that he deserved more marks or alleges negligence, cannot be a ground to call for answer scripts). On securing the answer-script, the Court may examine it or take the assistance of a qualified teacher to examine it. If the Court finds any gross negligence resulting in injustice which shocks its judicial conscience, it may direct re-valuation.
(e) But change in marks on account of perceptional differences in assessment cannot be a ground for revaluation.
Different examiners may evaluate the same answers differently resulting in lesser or higher marks being awarded. Re-valuation is not to be ordered merely because another valuer is of the view that the marks should have been different. In traditional examinations where the purpose is to test the knowledge, grammar, logic or reasoning, the perceptions about the answers may vary from examiner to examiner. (Of course where the examination is of objective type, where the student is merely to mark 'yes' or 'no', or choose one of the multiple answers, there cannot be any difference in valuation).
(f) While fairness in examinations is impliedly assured by the Board, exactness in valuation in individual cases can neither be assured nor be claimed. Certain margin of human error, over-sight, and perceptional difference is part of the valuation system, where thousands or lacs of answer scripts are evaluated by hundreds or thousands of evaluators.
Therefore, even where the Court secures the answer script and examines it or gets it examined by an independent teacher, re-valuation should not be ordered merely because there is some difference in valuation or because one or two answers have not been valued or have been wrongly valued. To repeat, mala fides, tampering or gross negligence (and not small or negligible errors or perceptional changes) is a condition precedent for ordering re-valuation.”
I am in respectful agreement with the principles extracted above.

8. In my opinion, even where the rules do not provide for revaluation, the High Court may direct revaluation in exercise of its extraordinary jurisdiction under Article 226 of the Constitution in rare and exceptional cases where mala fides or tampering or gross negligence in valuation is made out. However, revaluation is not to be ordered merely because another valuer is of the view that the marks should have been different.

9. As stated above, the grievance of the petitioner is that she should have been awarded one mark more. This is no ground for revaluation of the answer script. The writ petition is devoid of merit and it is accordingly dismissed.
 Petition dismissed.

 Sd/-
 JUDGE

KSR

SC held National Consumer Commission can exercise its jurisdiction when either the State Commission or the District Forum failed to exercise their jurisdiction

Lourdes Society Snehanjali Girls Hostel and Anr Vs MS H and R Johnson India Ltd and Ors on 2nd August 2016 in the Supreme Court
Society doing charitable activities for a small amount in return. Can't be considered as "Commercial entity". Held - society is a "Consumer" within the Consumer Protection Act, 1986.
Lourdes Society a charitable institution running a girl’s hostel for the benefit of Adiwasi Children, purchased floor tiles of H.R. Johnson through their agent
The said tiles, gradually developed black and white spots. The appellant society complained in this regard to the company as well as to their agent. Society then appointed an architect to assess the loss which was assessed at Rs.4,27,712.37. Then appellant society served a legal notice upon the manufacturer H.R.Johnson Co. and called upon them to pay the losses but no response was received then the society filed the Consumer Complaint before the District Forum.
District Forum appointed a Local Commissioner to ascertain manufacturing defects as was being claimed by the society. The District Forum held that the manufacturer committed an unfair trade practice by supplying such defective tiles and held them liable to pay a sum of Rs.2,00,000/- along with interest @9% p.a. to the appellant society.
Aggrieved with this order respondent manufacturer filed appeal before Stat Commission. The State Commission dismissed the Appeal by confirming the order passed by the District Forum.
Respondent manufacturer filed Revision Petition before the National Commission, questioning the validity and correctness of the order passed by the District Forum and the State Commission.
The National Commission reversed the findings of the District Forum and the State Commission by holding that the appellant-Society had failed to establish that it is a consumer within the meaning of Section 2(d) of the Consumer Protection Act, 1986. This order of the National Commission came under challenge before the Apex Court.
The Apex Court concluded that the National Commission had exceeded its jurisdictional power under Section 21 (b) of the Consumer Protection Act, by setting aside the finding of the State Commission affirming the finding of the District Forum which was based on the valid and cogent reasons. The National Commission had to exercise its power under Section 21 only when either the State Commission or the District Forum had failed to exercise their jurisdiction or exercised the jurisdiction when the same was not vested in them or exceeded their jurisdiction by acting illegally or with material irregularity.
Apex Court further held that the National Commission had erred in ignoring the Memorandum of Association and byelaws of appellant-Society which shows that it is a charitable institution supporting Tribal girls to pursue their education by providing hostel facilities and thus National Commission had wrongly held that the appellant-Society is a commercial establishment.
With the above said findings, Apex Court allowed the appeal and affirmed the order of the District Forum and State Commission and ordered Respondent – manufacturer to pay the amount awarded by the District Commission along with interest @9% p.a. and costs of Rs.50,000/- to the appellant-Society.
___________________________________________________
NON-REPORTABLE
IN THE SUPREME COURT OF INDIA
CIVIL APPELLATE JURISDICTION
CIVIL APPEAL NO. 7223 OF 2016
(ARISING OUT OF SLP(C) NO. 36918 OF 2013)

 LOURDES SOCIETY SNEHANJALI GIRLS HOSTEL AND ANR. ……APPELLANTS
Vs.
M/S H & R JOHNSON (INDIA) LTD. & ORS. ……RESPONDENTS

J U D G M E N T
V.GOPALA GOWDA, J.

Leave granted.

2. This civil appeal by special leave is directed against the impugned judgment and order dated 23.09.2013 passed by the National Consumer Disputes Redressal Commission, New Delhi in Revision Petition No. 4047 of 2006 whereby it has allowed the revision petition filed by respondent nos. 1-4 and set aside the order dated 12.10.2006 passed by the Gujarat State Consumer Disputes Redressal Commission, Ahemdabad in Appeal No. 741 of 2006.

3. The brief facts of the case in nutshell are as under:-
The appellant no.1-Lourdes Society Snehanjali Girls Hostel is a society registered under the Societies Registration Act vide society registration no.Guj/525/Surat and also a trust registered, vide its Trust registration no. F/430/Surat. The appellant-Society is a charitable institution running a girls hostel at Surat for the benefit of Adiwasi children. On 02.02.2000, the appellant-Society purchased vitrified glazed floor tiles from respondent no.5 (since deleted from the array of parties vide Court’s order dated 01.04.2015) who was a local agent of respondent no.1-Company for a sum of Rs.4,69,579/-.
The said tiles, after its fixation in the premises of the hostel, gradually developed black and white spots.
The appellant no.1 wrote several letters to respondent no.4 i.e., Sales Executive of respondent no.1-company, informing about the inferior and defective quality of the tiles. Thereafter, the respondent no.5-local agent visited the spot but failed to solve the issue.

4. An architect J.M. Vimawala was appointed by the appellant-Society to assess the damage caused due to defective tiles. The architect assessed the loss to the tune of Rs.4,27,712.37 which included price of the tiles, labour charges, octroi and transportation charges. Thereafter, the appellant-Society served a legal notice dated 12.08.2002 to the respondents making a demand of the said amount but no response was shown by the respondents.

5. The said inaction on the part of the respondents made the appellant-Society to file a Consumer Complaint No. 743 of 2002 against the respondents before the District Consumer Disputes Redressal Forum at Surat (for short “the District Forum”) for claim of the said amount.

6. The District Forum appointed a Court Commissioner to examine and find out the manufacturing defects in the tiles as claimed by the appellant-Society. After examination, the Court Commissioner submitted a report dated 21.09.2004 stating therein that the tiles were having manufacturing defect.

7. The District Forum vide its order dated 31.12.2005 held that the tiles supplied by the respondents had manufacturing defect. The respondents committed an unfair trade practice by supplying such defective tiles. By holding the respondents jointly and severally liable, the District Forum directed the respondents to pay to the appellants a sum of Rs.2,00,000/- along with interest @9% p.a. from the date of complaint i.e., 31.10.2002 till its recovery.
The respondent no.1 was directed to pay the above amount to the appellant within a period of 30 days from the date of order of the District Forum.

8. Being Aggrieved, the respondents filed First Appeal No. 741 of 2006 before Gujarat State Consumer Dispute Redressal Commission, Ahmedabad (for short “the State Commission”) challenging the said order of District Forum urging various grounds.

9. The State Commission dismissed the said First Appeal of the respondents by its order dated 12.10.2006 and confirmed the order passed by the District Forum.

10. Having become unsuccessful before the State Commission, the respondents filed Revision Petition No. 4047 of 2006 before the National Consumer Disputes Redressal Commission, New Delhi (hereinafter referred to as “the National Commission”) questioning the validity and correctness of the order passed by the District Forum and the State Commission.

11. On 12.03.2012, the appellant-Society also made an application being I.A. No.1847 of 2013 in Revision Petition No. 4047 of 2006 to the National Commission for invoking the powers under Sections 14(d) and 14(hb) of the Consumer Protection Act, 1986 and for awarding sufficient amount of compensation in addition to amount already awarded by the District Forum.

12. The National Commission vide its order dated 23.09.2013 reversed the findings of the District Forum and the State Commission holding that the appellant-Society has failed to establish that it is a consumer within the meaning of Section 2(d) of the Consumer Protection Act, 1986.

13. In support of their case, the learned counsel appearing on behalf of both the parties made the following submissions.
Mr. Ashok Panigrahi, the learned counsel on behalf of the appellant-Society contended that the National Commission has erred in coming to the conclusion that the appellant-Society is a commercial establishment and thus, not covered by the definition of the term  ‘consumer’ under Section 2(d) of the Consumer Protection Act, 1986. It was further submitted by him that it is unjustified on the part of the National Commission to hold that the Memorandum of Association and byelaws of the appellant-society which show that it is a charitable institution and not any commercial establishment were not filed before the District Forum but filed at the stage of Revision before the National Commission. It was further submitted by the learned counsel that the District Forum and the State Commission have gone through the registration certificate and Memorandum of Association of the appellant-Society.

14. He further submitted that the National Commission has erred in holding that the case M/s Kusumam Hotels Pvt. Ltd. v. M/s Neycer India Ltd.1 is applicable to the facts and circumstances of the present case.

15. It was further contended by him that both the District Forum as well as the State Commission have held that the appellant-Society cannot be regarded as a commercial establishment. It is completely unjustified on the part of the National Commission to
______________________
1 III (1993) CPJ 333 (NC)
hold that the appellant-Society being a commercial establishment is not a consumer within the meaning of the term ‘consumer’ under Section 2(d) of the Consumer Protection Act, 1986 in complete ignorance of the Memorandum of Association and the byelaws of the appellant-Society.

16. On the contrary, Mr. Sudhir K. Makkar, the learned counsel on behalf of the respondents sought to justify the impugned judgment and order of the National Commission contending that the same is based on sound reasoning without error and therefore, the same need not be interfered with by this Court.

17. It is further contended by him that the District Forum and the State Commission have erred in relying on the report dated 21.09.2004 given by the Court Commissioner as his qualification was not stated in the report. The report was based on visual inspection.
Further, both the District Forum as well as the State Commission have erred in not considering the test certificate produced by respondent no.1 as the same was based on modern tile testing technology in its laboratory. In the absence of expert evidence, it was wrong on the part of the District Forum as well as the State Commission to hold that tiles had manufacturing defect.

18. After hearing the learned counsel for both the parties we come to the following conclusion:
The National Commission has exceeded its jurisdiction in exercising its revisional power under Section 21(b) of the Consumer Protection Act, 1986 by setting aside the concurrent finding of fact recorded by the State Commission in First Appeal No. 741 of 2006 vide its judgment dated 12.10.2006 wherein the finding of fact recorded by the District Forum was affirmed.

19. The facts of the instant case clearly reveal that the National Commission has erred in observing that the appellant-Society is a commercial establishment by completely ignoring the Memorandum of Association and byelaws of the appellant-Society. Both the District Forum as well as the State Commission have rightly held that the appellant-Society is a charitable institution and not a commercial entity. The relevant portion of the order passed by the District Forum reads thus:
“6. ……It is not in dispute that complainants are running girls hostel in the name of Complainant no.1. Commercial purpose is also explained under the provisions of the Act. So far as activities of the complainants are concerned, they are running girls hostel and receive fees from the students. The complainants are not carrying out commercial activities. Purchase of goods namely tiles are for the purpose of their hostel and it cannot be said that tiles is subject matter of their business. Whenever any person purchases goods for carrying out business for commercial or for livelihood then only question regarding purchase of goods or availing any activities from trader or professional arises. The complainants are not carrying on business of purchase from opponents. Otherwise also hostel premises can be constructed and there is no direct relation between commercial activity.
Therefore, the defence of opponents that complainants are carrying on business activities and thereby complainants are not consumer is not acceptable. Hence, we hold that complainants are consumer of opponents and defence of opponents is rejected.”
 (emphasis supplied)

20. The National Commission has erred by applying the decision in M/s Kusumam Hotels Pvt. Ltd. case (supra) in holding that the appellant-Society is not a consumer in terms of the definition under Section 2(d) of the Consumer Protection Act, 1986 as the purchase of tiles and laying in the same in the rooms of the girl’s hostel run by the appellant-Society is clearly not for any commercial purpose. The decision in M/s Kusumam Hotels Pvt. Ltd. case (supra) has no application to the present fact situation for the reason that in the said case complainant was a hotel and the tiles purchased by the hotel were for commercial purpose as the hotel business involves the act of profit making, whereas in the instant case the girl’s hostel in question is run by the appellant-Society as one among its various charitable activities for the benefit of adivasi students. The appellant-Society is supporting adivasi/tribal girls to pursue their education by providing hostel facilities. The expenses for the food and electricity are being paid by the inmates of the hostel. The appellant-Society is maintaining the hostel free of cost and no charges in the form of rent, repairs and maintenance are collected from the inmates. Thus, the appellant-Society cannot be considered as any commercial establishment striving for profit.

21. Further, the National Commission while passing the impugned order has ignored certain facts which throws light on callous attitude on the part of the respondents viz., when the defect in the tiles were brought to the notice of the respondents by sending various letters, there was no action on their part.
Later a local agent on behalf of the respondent no.1-Company visited the premises of the girl’s hostel and verified that the said tiles were defective and damaged. However, no proper attention was paid by the respondents towards the issue. Further, to assess the damage caused to the appellant-Society by the use of the said defective tiles, a registered architect and interior designer, J.M. Vimawala was hired by the appellant-Society, who in his report declared the tiles to be defective and assessed the damage to the appellant-Society to the tune of Rs.4,27,712.37.
Thereafter, the appellant-Society made a demand of the said amount as damages from the respondents vide legal notice dated 12.08.2002. But the respondents did not pay any heed to the said notice as well. Because of such irresponsible and indifferent attitude on the part of the respondents, the appellant-Society was compelled to file Consumer Complaint No. 743 of 2002 before the District Forum.

22. The District Forum, after appreciating the pleadings and evidence on record has rightly awarded Rs. 2 lakhs as damages to the appellant-Society towards defective tiles supplied by the respondents along with compensation towards mental harassment and cost of present proceedings with interest @9% p.a. from the date of complaint till its recovery. In concurring with the findings of the District Forum, the State Commission, after proper re-appreciation of the facts and evidence on record has rightly exercised its jurisdiction by dismissing the appeal of the respondents. The National Commission should not have interfered with the concurrent findings of fact recorded in the judgment impugned before it particularly having regard to the nature of the jurisdiction conferred upon it by Section 21 of the Consumer Protection Act, 1986. Section 21 of the aforesaid Act reads thus:
“21. Jurisdiction of the National Commission.—
Subject to the other provisions of this Act, the National Commission shall have jurisdiction—
(a) to entertain—
(i) complaints where the value of the goods or services and compensation, if any, claimed exceeds rupees one crore; and
(ii) appeals against the orders of any State Commission; and
(b) to call for the records and pass appropriate orders in any consumer dispute which is pending before or has been decided by any State Commission where it appears to the National Commission that such State Commission has exercised a jurisdiction not vested in it by law, or has failed to exercise a jurisdiction so vested, or has acted in the exercise of its jurisdiction illegally or with material irregularity.”

23. The National Commission has to exercise the jurisdiction vested in it only if the State Commission or the District Forum has either failed to exercise their jurisdiction or exercised when the same was not vested in them or exceeded their jurisdiction by acting illegally or with material irregularity. In the instant case, the National Commission has certainly exceeded its jurisdiction by setting aside the concurrent finding of fact recorded in the order passed by the State Commission which is based upon valid and cogent reasons. The National Commission has reversed the order passed by the State Commission by wrongly applying the decision of M/s Kusumam Hotels Pvt. Ltd. case (supra) to the set of facts in the present case. In the said case, the complainant was a hotel, it was considered to be a commercial entity and therefore, it was kept out of the purview of the definition of ‘consumer’ under Section 2(d) of the Consumer Protection Act, 1986. However, the National Commission has failed to appreciate the fact that in the present case, the appellant-Society is not a commercial establishment rather a registered society helping the adivasi students in their education by providing hostel facilities. The charges, if any, for accommodation in the hostel are for maintaining the hostel and not for making profit. Thus, the appellant-Society is consumer within the meaning of the term ‘consumer’ under Section 2(d) of the Consumer Protection Act, 1986. The National Commission has erroneously accepted the contention urged on behalf of the respondents in the revisional proceedings that supply of tiles to the appellant-Society by respondent no. 1 through its local agent is for commercial purpose. The said finding is based on the decision in M/s Kusumam Hotels Pvt. Ltd. case (supra), which case absolutely has no application to the fact situation.

24. Therefore, the concurrent finding of fact recorded by the District and the State Commission has been erroneously interfered with by the National Commission by passing the impugned order, which is liable to be set aside. For the aforesaid reasons, the appeal of the appellant-Society must succeed.

25. For the reasons stated supra this appeal is allowed, the impugned order of the National Commission is hereby set aside and we restore the order of the District Forum which is affirmed by the State Commission. The matter has been under litigation for the last fourteen years, we direct the respondents to pay or deposit the amount so awarded by the District Forum along with interest @9% p.a. within six weeks from the date of receipt of the copy of this judgment.
The costs of Rs.50,000/- of these proceedings are also awarded in favour of the appellant-Society.


…………………………CJI
[T.S. THAKUR]
……………………………J.
[V. GOPALA GOWDA]
……………………………J.
[R. BANUMATHI]

New Delhi, 2nd August, 2016

Sullivan vs Norton on 1 January 1886 in Madras High Court


Eardley Norton, a formidable Barrister of the Madras High Court in the colonial era, faced a predicament of facing a defamation case for representing and defending his client.
The Zamindar of Bodinayakanur was being prosecuted for his alleged role in a conspiracy to commit a dacoity. Norton, appearing for the Zamindar, argued that the case was concocted and that a senior member of the Madras Civil Service, Sullivan, was aware of this yet kept up the case for ulterior purposes.
Sullivan sued Norton for defamation and it was in this case that the Madras High Court was asked to decide the contours of counsel’s privilege.
In 1886 a full bench consisting of Collins, Kernan, Muthuswami Ayyar, Brandt and Parker (what a bench!) sat to hear this matter. The law laid down by the Madras High Court has held the field ever since.
The court ruled that it would be beyond measure embarrassing to advocates and disastrous to the interests of clients, if an advocate were to be exposed to the liability of civil or criminal charges for defamation for words uttered in court.
The court approved the dictum,
“If anyone needs to be free of all fear in the performance of arduous duty, an advocate is that person”.
This celebrated axiom hangs below the portrait of Eardley Norton in the Madras High Court today.
_________________________________________________________
Madras High Court
Sullivan
vs
Norton on 1 January, 1886
Bench: A J Collins, Kt., Kernan, M Ayyar, Brandt, Parker
ORDER Arthur J.H. Collins, Kt., C.J., Kernan, Muttusami Ayyar, Brandt and Parker, JJ.

1. This is a petition of the Hon'ble Henry Edward Sullivan, Senior Member of Council and a member of the Madars Civil Service, complaining of the conduct of Mr. Eardley Norton, Barrister-at-Law and an Advocate of the High Court of Judicature, Madras.

2. The prayer of the petition is as follows:
(1) That this Hon'ble Court will call upon the said Eardley Norton to explain under what circumstances he applied for and obtained a subpoena against your petitioner and to justify the statements made by him upon such application.
(2) That he may also be called upon to explain his conduct in making charges against your petitioner during the trial of the case of a grossly defamatory character in the absence of any evidence on the record to justify the same.
(3) That this Hon'ble Court will pass such orders on this petition and on the affidavit filed herewith a to your Lordships may seem fit and proper.
(4) That the said Eardley Norton may be ordered to pay the costs of and incident to this petition and the order to be made thereon.

3. Mr. Sullivan alleged in his affidavit accompanying the petition that he had been subpoenaed as a witness on behalf of the defence in the prosecution of the Queen-Empress of India against the zamindar of Bodinayakanur and others who were charged with abetment of dacoity and other offences under the Indian Penal Code; and that although he was in Court he was not called at the trial, but that Mr. Norton, who defended the zamindar, made charges of a grossly defamatory character against him not only during the course of the trial but also when making an application to the High Court for leave to summon certain witnesses, he (Mr. Sullivan) being one of those witnesses.

4. The words principally complained of were--
1st-- Mr. Norton when making an application to the High Court for leave to summon witnesses, said:
The defence is that this is a concocted case and that Mr. Sullivan knew it to be so concocted and he kept the case up for ulterior purposes. Why should Mr. Sullivan try to ruin my client ? He knows that if he is able to smash the zamindar of Bodinayakanur, he will have a strong case against Mr. Crole.
That it is a concocted case and concocted to Mr. Sullivan's knowledge and for reason of personal animosity.
And in his speech to the jury at the trial he said:
He was not at all quite certain of calling witnesses, though, as at present advised, he believed he would call some. Independently of witnesses, he would take his stand upon the fact that no motive had been proved against his client for the commission of the offence with which he was charged. Nor had the prosecution even suggested the shadow of a motive why a person in the position of the zamindar of Bodinayakanur should behalf himself in the manner alleged for the purpose of committing that which was a dacoity with the mere object of loot. If he were forced to call evidence, he would say that there had been a persecution, and that the motive that influenced the persons who had worked out the case against his client was simply the desire to reach, through his client, Mr. Crole, the then Collector of Madura : they were influenced by animosity and a spirit of revenge. There existed very bitter feeling on the part of some persons against Mr. Crole, whose conviction - moral conviction was to be obtained through the physical conviction of the zamindar.
The question for you, gentlemen, to decide is, should I have been committed to stand my trial here, had the case been opened in the Lower Court as it had been opened in this ? And at the same time I am also entitled to say this, now that we have traced these documents to the police from Mr. Garstin, I am fairly entitled to ask you whether you think that it is likely that, under these circumstances, with all these facts before you, Mr. French is the true culprit upon whom the responsibility of the introduction of Mr. Crole's name rests, an introduction which my learned friend has characterized as a mistake. And if you agree with me that the responsibility rests, not with Mr. French, but with a powerful, if nameless, clique, then ask yourselves, is this a prosecution instituted in the ends of public justice or to promote the ends of private malice ?
You may remember that I wished to recall Mr. Garstin to ask him whether he had not communicated this scandalous record to the Government, that the learned Chief Justice and that I must give names, that I replied to Mr. Grant Duff, to the Hon'ble Mr. Sullivan, to the Hon'ble Mr. Master and that his Lordship finally ruled the question irrelevant until and unless I could prove a conspiracy. I have already told you, gentlemen, that I cannot with the evidence at my disposal, establish that what the law would alone hold to be a conspiracy. But there is enough upon the record already to entitle me to ask you to believe that the present case is the outcome of personal vindictiveness against Mr. Crole, that it is not a prosecution, but a persecution.
As I have begun so I will end. No motive is opened. No motive is alleged : you cannot convict upon so bald a statement as that advanced by the prosecution. Give me your verdict, gentlemen, and in giving it believe the theory for the defence that this in a case cast upon the waters to gratify the shameful ends of private malice.

5. The petition supported by affidavits was originally heard before Muttusami Ayyar and Brandt, JJ. And a rule was granted calling upon Mr. Norton under the provisions of Section 10 of the Letters Patent (amended) as an Advocate of the High Court to explain the matter urged against him contained in the affidavits.

6. Upon the rule coming on for argument, the Acting Advocate General (Mr. Shephard) and Mr. Branson appeared for Mr. Sullivan in support of the rule, and Mr. Norton showed cause against it.

7. Mr. Norton contended that the order of the Court calling upon him to answer the matters contained in the affidavits was bad in law, as it was issued by a Divisional Bench consisting of only two Judges : that it should have been issued under the scale of the Court : and that it should have been heard by a Full Bench. He also contended that the order was issued without such reasonable cause as was contemplated by Section 10 of the Letters Patent.

8. He further submitted that, taking everything to be true as stated in Mr. Sullivan's affidavit, no reasonable cause has been shown to enable the High Court to proceed under Section 10; and that in all he said with regard to Mr. Sullivan he was acting under his instructions and was absolutely privileged, Minister v. Lamb 11Q.B.D. 588 : 52 L.J. (Q.B.D.).

9. The Acting Advocate General in supporting the rule contended that Mr. Norton had exceeded his privilege as an advocate. He admitted that in an ordinary case it would be sufficient for counsel to say that he was instructed but in the present case Mr. Sullivan's position should be taken into account and that counsel must, before he makes such serious allegations, satisfy himself of the truth of the charges or at least take more than ordinary pains to satisfy himself that the charges are true. He contended that it was impossible for Mr. Norton to say that he was acting under instructions with respect to the matter complained of in his summing up his evidence to the jury. There was no evidence of any kind before the jury that Mr. Sullivan had been privy to the conspiracy alleged or had been guilty of misconduct of any kind and yet Mr. Norton had reiterated his charges against Mr. Sullivan, and although he did not mention Mr. Sullivan's name, yet he submitted to the jury that Mr. Sullivan was guilty of gross misconduct in connection with the trial.

10. The Acting Advocate General referred us to the Evidence ActSections 149 and 150.

11. The Acting Advocate General also contended that the rules of the English common law did not apply to advocates in this country in cases of defamation - Indian Penal CodeSection 499 - and a person uttering defamatory words against another would be guilty of defamation unless he came within the 9th exception given by the Act: in fact the imputation must be made in good faith for the protection of the interest of the person making it or of any other person or for the public good; and that the privileges of an advocate in India, so far as liberty of speech is concerned, is not as great as it is by the common law of England.

12. I am of opinion that a Divisional Court consisting of two Judges has power to direct a rule to be issued calling on an advocate of the High Court to answer matters alleged against him underSection 10 of the Letters Patent (amended).

13. The first paragraph of the prayer of the petition was not argued before us. Mr. Sullivan had no right to ask this Court to inquire why Mr. Norton obtained a subpoena against him. The High Court granted it for reasons that appeared to them sufficient.

14. The only point really involved in this case is, will the High Court take notice of defamatory words against an individual used by an advocate during the progress of the case.

15. The common law of England is that an advocate is not civilly or criminally responsible for anything the may say in his office as advocate.

16. The Courts in this country are undoubtedly bound to administer, within the original jurisdiction, inter alia, the common law as it prevailed in England in the year 1726 and which has not been subsequently altered by statutes especially extending to India or by the Acts of the Legislative Council of India.

17. Now there can be no doubt what the common law in England in relation to the privileges of advocates was and is. In Brook v. Montague Cro.Jao. 90, the Court of King's Bench held that a counsellor in law retained hath a privilege to enforce anything which is informed him by his client and to give it in evidence, it being pertinent to the matter in question, and not to examine whether it be true or false.

18. In R. v. Skinner Lofit. 55, Lord Mansfield, C.J., said "Neither party, witness, counsel, jury, or judge can be put to answer, civilly or criminally, for words spoken in office".
19. In Hodgson v. Scarlett 1 B. and A. 232, it was held by Lord Ellenborough, C.J., that an action for defamation will not be against a barrister for words spoken by him as counsel in a cause pertinent to the matters in issue.

20. In Kennedy v. Brown 32 L.J.C.P. (N.S.) 137, Erle, C.J., says, "The Advocate is trusted with interests and privileges and powers, almost to an unlimited degree. His client must trust to him at times for fortune and character and life. The law trusts him with a privilege in respect of liberty of speech which is in practice bounded only by his own sense of duty, and he may have to speak upon subjects concerning the deepest interests of social life and the innermost feelings of the human soul,.... His words and acts ought to be guided by a sense of duty- that is to say, duty to his client -binding him to exert every faculty and privilege, and power in order that he may maintain that client's right, together with duty to the Court and himself, binding him to guard against the abuse of the powers and privileges intrusted to him, by a constant recourse to his own sense of right".

21. In Dawkins v. Lord Rokeby L.R. 8 Q.B. 255, the Court of Exchequer Chamber presided over by Kelly, C.B., and consisting of nine judges, held that The authorities are clear, uniform and conclusive, that no action of libel or slander lies, whether against judges, or witnesses, or parties, for words written or spoken in the ordinary course of any proceeding before any Court or Tribunal recognized by law.
The principle which pervades and governs the numberless decisions to that effect is established by the case of Floyd v. Barker 12 Co. Rep. 23, and many earher authorities from 27 Edw. 111, pl. 15 ; 9 Hen. IV, 60, Pl. 9 ; and 9 Edw. IV, 3, pl. 10, down to the time of Lord Coke". See also Revis v. Smith 18 O.B. 126 : 25 L.J. (C.P.) 195, in which a number of authorities are cited.

22. In Munster v. Lamb 11 Q.B.D. 588 : 52 LJ. (Q.B.D.), the Master of the Rolls says, referring to Dawkins v. Rokeby L.R. 8 Q.B. 255, and other cases, "if it is right and wise that such a privilege shall be extended to a Judge... and if the privilege is equally given to a witness,... how can it be considered that it is not equally, I would say more, beneficial to the public that a counsel and an advocate should come to the performance of his duty with an equally free and unfettered mind ? If any one needs to be free of all fear in the performance of his arduous duty an advocate is that person. His is a position of difficulty : he does not speak of that which he knows, but he has to argue and to support a thesis which it is for him to contend for; he has to do this in such a way as not a degrade himself; but he has to do it under difficulties which are often pressing. If in this position of difficulty he had to consider whether everything which he uttered were false or true, relevant or irrelevant, he could not possibly perform his duty with advantage to his client; and the protection which he needs and the privilege which must be acceded to him is needed and accorded above all for the benefit and advantage of the public."

23. From the cases I have quoted it is abundantly clear that an advocate speaking in a Court of Justice in England is not liable either civilly or criminally for defamatory words spoken in his office if they are pertinent to the inquiry. But it is aid by the Acting Advocate General that the principles of the common law thus laid down are not applicable to this country, and that the privileges as to the liberty of speech of an advocate in his office as advocate in this country are materially abridged, and that an advocate is liable, if he uses defamatory language against an individual, to be prosecuted for defamation unless he can bring himself within the 9th exception of Section 499 of the Indian Penal Code; and Section 150 of the Evidence Act (Act 1 of 1872) is also referred to as supporting this contention. That Section however refers to questions put in cross-examination by any barrister, pleader, vakil or attorney of the class referred to in Section 148 and gives the Court the power, if such Court is of opinion that such question was asked without reasonable grounds to report the circumstances to the High Court, but it limits the scope of the Section to questions asked under the circumstances mentioned in Section 148.

24. It is also said that Mr. Norton should have considered the position of Mr. Sullivan as a Member of Council before he carried out his instructions and made the allegations complained of against Mr. Sullivan.

25. I cannot agree with the Acting Advocate General. I think that the advocates in this country have and should have the same privileges in respect of liberty of speech bearing always in mind the remarks of Erle, C.J., in Kennedy v. Brown 32 LJ.C.P. (N.S.) 137, they have so long enjoyed in England; and that in this country it would be beyond measure embarrassing to the advocate and disastrous to the interests of the client, if the advocate was exposed to the liability of a criminal or civil charge for defamation for words uttered in Court. To quote again the words of the Master of the Rolls in Munster v. Lamb 11 Q.B.D. 588 : 52 L.J. (Q.B.D.), "If any one needs to be free of all fear in the performance of his arduous duty an advocate is that person." I see no reason to fear that the privilege will be abused, but if it should unfortunately turn out that I am mistaken, measures can at once be taken to prevent the abuse of the privilege, should the powers the High Court possesses under Section 10 of the Letters Patent (amended) prove insufficient. I hold therefore that an advocate in this country cannot be proceeded against either civilly or criminally for words uttered in his office as advocate.

26. I disagree with the learned Acting Advocate General that an advocate is bound to consider the position in life of the person whose conduct he is condemning. His words and acts ought only to be guided by a sense of duty-duty to his client-and by a constant recourse to his own sense of right to guard against the abuse of the powers and privileges intrusted to him.

27. Mr. Sullivan complains that Mr. Norton acted recklessly, unprofessionally and unscrupulously and without that due care and caution (see Section 52, Indian Penal Code, definition of good faith) which as an Advocate of the High Court he was bound to take. Mr. Norton's reply is, "I acted under my instructions: all I said and did was within the four corners of those instructions: and my duty to my client compelled me to say what I said."

28. There is no allegation in the petition that Mr. Norton was actuated by malice against Mr. Sullivan, and it cannot be said that the defamatory matter complained of (if true) was not relevant to the inquiry. I am of opinion that no reasonable cause has been shown to empower the High Court to take proceedings under Section 10 of the Letters Patent (amended), and I think therefore that this petition should be dismissed.

29. Brandt, J.-- As stated in the few words delivered at the bearing in dismissing the application, we were all agreed that Mr. Norton was protected in what he said by the privilege of counsel, but that this was a proper case for inquiry under the 10th Section of the Letters Patent (amended).

30. We were all further agreed as to the contention that a rule could not legally be made by a Divisional Bench of the Court calling on Mr. Norton under that provision of law to answer and explain in respect of the matters alleged against him being untenable.

31. I entirely concur with the learned Chief Justice and my learned colleagues that there were not grounds for calling upon Mr. Norton for any explanation in respect of any thing said or done by him in proceedings prior to trial or during the course of the trial in which his client was concerned prior to the conclusion of the evidence taken therein.

32. As regards counsel's speech to the jury on the whole case, I was and remain of opinion that in the case of an issue to be tried as to whether by inuendo or implication the Hon. Mr. Sullivan was indicated in the several passages of that speech there would have been sufficient evidence to lay before a jury with a view to their giving a verdict. As however on mature consideration could not undertake to say that question should be answered beyond doubt in the affirmative, the further question whether, if it were beyond all reasonable doubt that the imputations were directed at that gentleman, there would be reasonable cause for exercising the powers conferred upon this Court by the Letters patent does not call decision.

33. Mr. Norton did not disclaim an intention on his part to imply that he reiterated and emphasized the allegations which under instructions he had made prior to and during the preceding part of the trial against the Hon. Mr. Sullivan, and it certainly is not going too far to say that the jury might, whether rightly or wrongly, understand that those observations were directed at that gentleman.

34. As we are agreed that there are not grounds on which Mr. Norton should be censured even. I abstain from saving anything further than it is in my opinion a question whether his client's interests might not have been equally well protected without suggesting that the conspiracy, if there was one, was the result of personal feelings of enmity on the part of individuals indicated with more or less precision.

35. As to the law on he subject the English cases are sufficiently stated by the learned Chief Justice. There are among them authorities which I can accept without hesitation as sufficient for the disposal of the matter before us, without expressing any opinion as to whether we should be bound to go to the extreme length to which the case of Munster v. Lamb 11 Q.B.D. 588 : 52 LJ. (Q.B.D.), has carried the law as now expounded in England.

36. As regards the arguments of the learned Acting Advocate General, first that the Courts in this country are not bound absolutely to follow the English precedents, or to adopt them as conclusively applicable to all libel or slander suits, Abdul Hakim v. Tej Chandar Mukarji 3 A. 815, but that regard may and should be had to the provisions of law, if any, in pari materia, specially applicable to this country, and secondly that some consideration should have been had for the position and presumably high character of the petitioner in this case. I am by no means prepared to express entire dissent from the several propositions propounded in the case cited ; and as to the second, I consider it sufficient to say that the legal maxim quoted in Court that "all men are equal in the eye of the law" though it undoubtedly is true, absolutely true in one sense, is after all but a maxim, and such maxims are from the nature of the case capable of misleading and of being misapplied unless applied with reservation and nice discrimination; and this particular maxim is in my opinion by no means of itself conclusive in respect of the proposition put forward by the learned Advocate General.

37. I would refer to one instance only in which the maxim is not and cannot be adhered to the letter an instance of everyday occurrence : when there is a question as to the probable truth or untruth of a particular statement, and a statement in one sense has been made by a person of hitherto high accredited probity and truth, and of position such as presumably to place him above temptation to speak untruly, and a contradictory statement on the other side by one whose character is not above suspicion and whose circumstances might lay him open to temptation, a Judge who on those grounds accepted the statement of the former in preference to that of the latter would not, I presume, be obnoxious to a charge of having violated the legal maxim above enunciated.

38. Again, having regard to probabilities, experience shows that there is at least equal truth in the proposition nemo repente fuit, turpissimus: men of good character do not as a rule at one bound become absolutely depraved. To the extent that under instructions counsel might suggest the possibility of such a change, I am willing to accept the applicability of the maxim, but not further, in this particular case.